Privacy policy
Checkout Process Information Collection
We gather details about you when you proceed to checkout on our site.
What We Collect and Retain
Throughout your site visit, we'll monitor:
Products you've checked out: This allows us to display items you've recently viewed.
Location, IP address, and browser type: This aids in tasks like estimating taxes and
shipping.
Shipping address: We request this to estimate shipping before you confirm your order
and to dispatch your order.
We also utilize cookies to track cart contents while you browse our site.
During your purchase, we'll ask for details including your name, billing and shipping
addresses, email address, phone number, credit card/payment details, and optional
account information like username and password. This data serves various purposes,
such as:
Sending you order and account updates
Handling your requests, including refunds and grievances
Processing payments securely and preventing fraudulent activities
Configuring your account on our store
Adhering to any legal requirements, such as tax calculation
Enhancing our store offerings
Sending you marketing communications if you opt-in
If you establish an account, we'll retain your name, address, email, and phone number
for future checkout convenience.
We typically retain information about you for the duration necessary for the purposes
for which we collect and use it, as long as legally required. For instance, we store order
data for at least 7 years for tax and accounting obligations. This includes your name,
email, and billing and shipping addresses. Additionally, any comments or reviews you
provide are also stored.
Team Access to Information
Our team members, such as Administrators and Shop Managers, can access the
information you furnish. They may view:
Order specifics like the purchased items, purchase date, and shipping details
Customer data such as your name, email, and billing and shipping addresses
Our team uses this data to fulfill orders, process refunds, and provide support to you.
Data Sharing with Third Parties
We may disclose information to third-party service providers assisting us in delivering
orders and managing our store services.
Payment Processing
We utilize Authorize.Net for processing payments. During payment processing, some of
your data, including purchase total and billing details, will be transmitted securely
through Authorize.Net. For more information, refer to the Authorize.Net Privacy Policy.